Hello friends of Ridelines 

It is with great sadness, but with a strong sense of civic responsibility that in reaction to the latest government advice regarding the spread of Covid-19 (Coronavirus) that we have decided to postpone any Ridelines activities that were due to take place before Thursday April 30th. This means that if you were attending a Ridelines course or activity before Thursday April 30th we will no longer host it on the original date.

This unfortunately means that will not be running our Kids Camp during the easter holidays. Nor will any of the following courses run until at least Thursday April 30th.  Beginners, Intermediate, Jumps Hops, Drops, Endurpo Prep, Canada Woods Introduction or any guided rides. We will not be taking speculative bookings for private tuition either. L2 & L3 British Cycling MTB Leadership training dates and assessments are also postponed. We will announce alternative dates for all of the above in due course.
 
We are like everyone else, reeling from the sudden onset of restrictions due to the current Covid-19 outbreak. We are a small company now trying to grapple with both the personal and professional challenges this coming year will bring. But because we are small, we are strong and have no doubt that we will get through this, emerging just as driven and as passionate about what we do and ready to deliver it to you! We’d like to take this opportunity to thank you for your support up till now by choosing Ridelines, but we’re also appealing for your patience and understanding through these upcoming months. It is a rare time indeed, that we all share a common challenge in protecting many aspects of life we take for granted.
 
We have emailed all customers within this date range. If you have not heard from us, please get in touch with any questions.
If you have a course booked with us, in line with our purchase T&C’s you can expect the following. 
 
Online orders for courses: 
  • You will receive a credit note via email for the full cost of your course to redeem at a later date. This includes our scheduled skills courses and Kids Camp. 
 
For Paypal direct payments: 
  • Your credit will be held in lieu of you booking a course at a later date. 
 

PLEASE DO NOT BOOK A NEW COURSE UNTIL WE HAVE ANNOUNCED AVAILABILITY!

 
We have limited resource, but all of the administration for the above should be completed before the end of the week. If you would like clarity on any aspect of the most relevant parts of our purchase T&C’s you can view a focussed article here.
 
We wish you, your fiends and your families the very best in the months ahead and if we can answer any questions or concerns, we’re here to help. Though please bear with us for replies as our volume of enquiries is high. We will endeavour to answer all enquiries within 24-48 hours. You can contact us here.
Sincerely
The Ridelines Team.