Covid-19 Refund policy addendum: For orders placed on or after July 1st 2020 we will ring fence your course cost until your product has been delivered. From July 1st 2020 if your course is cancelled due to circumstances viewed by Ridelines carry the risk of potentially causing infection or similarly, political or stakeholder intervention outside our control that can be traced to being caused by Covid-19. We will offer a new course date or refund your course cost.
The above addendum does not affect Ridelines normal cancellation policy.
In closing we’d invite you to look at both our specific Covid-19 risk assessment and risk assessment descriptors should you wish. You can do this by request.
Our first obligation is to your safety and enjoyment. We’re sure that by putting these measures in place that we can do that. Please do contact us if you have any questions, reservations or indeed suggestions on how we can make our policies any better.
Over and above all of this, we look forward to inviting you back to the forests of The Tweed Valley!
The Ridelines team.